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Indicator Lamps

Lamp Name

Lamp Description

Screens Displayed On

Accompany

Guest has another person accompanying.

Arrival Search
Billing
Dashboard
In-House Guest
Reservation
Reservation Search
Operator
Queue Reservations

Activities

Current or future activities are associated with the reservation.

Note: The Activities lamp is only visible when the account or contact is accessed from S&C, PMS or SFA and has current or future activities associated with it.

Account

Contact

Arrival Search
Dashboard
In-House Guests
Profile Search
Profile
Reservation
Reservation Search
Operator
Queue Reservations

Addresses

Multiple addresses are available for the profile.

Profile Search
Profile

Account

Contact

Alerts

Alerts user something needs to be obtained or completed for the guest.

Arrival Search
Dashboard
In-House Guests
Reservation Search

AR Accounts

AR Accounts exist for the address at one or more properties.

Addresses

Attachments

Attachments (such as photos or documents) have been attached to the profile. (See Attachments for details.) Depending on the type of file you have attached to the profile,  the appropriate program will open it for you so you can view the file.

Dashboard
In-House Guests
Profile Search
Profile
Reservation
Reservation Search

Business Block

Account

Contact

Contact Search

Leads

Lead Main

Lead Receive

Activity

Activity Search

Attendees

Activity is assigned to more than one owner.

Activity Search

Activity

Auth. Bill

Guest may charge to an AR account.

Arrival Search
Billing
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Queue Reservations

Cancellation

Cancellation rules apply to this reservation.

When displayed on the Rate Query screen, you may select this indicator to see a display of the details of the rules that apply to the rate code.

Arrival Search
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Rate Query

Cancel Reason

Reservation cancellation reason.

Operator
Reservation Search

CIS History

The Company, Travel Agent, Source, or Vendor profile has CIS stay history.  Available when the OPI<version number>OCIS license code is active.

Account Profile

Claims

Profile has an active membership claim associated with it with an Open or other pending status, other than Closed. (This is only viewable for users with permissions of either MEMBERSHIPS>CLAIMS - Membership Claims or MEMBERSHIPS>CLAIMS - View Membership Claims.)

Profile

Comments

Comments are associated with this reservation.

Arrival Search
Billing
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Queue Reservations

Contacts

Contacts exist for the selected account.

Account

Contract

A contract exists for the selected account.

When the application parameter Contracts>FIT Contract Master View Only is set to Y, the contract lamp shown in the property will show the MAIN contract page for those contracts that do not have sub-contracts for the current property.

Account

FIT Main

Communication

Multiple communication addresses of a single type are configured for the profile.

Profile Search
Profile

Account

Contact

Daily Details

Guest room rate and/or commission rate involves a change during the stay period.

Arrival Search
Dashboard
In-House Guests
Queue Reservations
Reservation
Reservation Search
Room Block
Room Plan
Room Search
Operator
Waitlist

Deposit

Deposit rules apply to this reservation.

When displayed on the Rate Query screen, you may select this indicator to see a display of the details of the rules that apply to the rate code.

Arrival Search
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Rate Query

Deposit/CXL

Deposit and/or cancellation rules apply to this reservation. Opens the Deposit Cancellation screen.

 

Note: The user must have one or more of the following permissions to access the Deposit Cancellation screen via this indicator lamp:
RESERVATION_DEPOSIT_RULE
RESERVATION_PARTIAL_DEPOSIT_RULE
RESERVATION_CANCELLATION_RULE
RESERVATION_DEPOSITS

Arrival Search
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Queue Reservations

ORS Reservation Lookup

Reservation Snapshot Screen

DNM

Do Not Move functionality applies to this reservation. The room assignment may not be changed for this reservation. Available when the  Reservations>Do Not Move Room application function is set to Y. The Do Not Move functionality is in- effect until the guest checks in. Once the guest has checked in, the Do Not Move is cancelled and room moves may be performed for the guest as usual.

Room Plan

Extensions

One or more extension numbers have been assigned to the reservation.

Arrival Search
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Queue Reservations

Event Postings

The selected Event has Event Charges posted to it. Selecting this lamp from any of the available screens opens the Event Posting screen.

Event Search

Event Main

Fixed Charges

Fixed charges are associated with this reservation.

Arrival Search

AR Account Maintenance

AR Account Search Screen
Billing
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Queue Reservations

Flight

The guest's flight information is located on the More Fields tab of the ORS Reservation screen and on the Reservation Snapshot screen.

Reservation
Snapshot Screen

Item Inventory

Displays the Item Inventory screen to view inventory items that are attached to a reservation. Even if the reservation has been Canceled, is a No Show, or is Checked Out, the Item Inventory screen will be displayed as view-only for reference purposes. This lamp is displayed if Item Inventory was inherited from a Rate Code, manually attached to the reservation, or inherited from a Package.

 

Note: The Item Inventory lamp is only available when the Reservations>Item Inventory application function is set to Y.

Dashboard 1
Dashboard 2
Dashboard 3

ORS Reservation Lookup

OVOS Dashboard

Reservation

Reservation Search

Reservation
Snapshot Screen

Itinerary

Reservation is part of an itinerary.

Arrival Search
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Queue Reservations

Locator

A locator has been set up for this guest.

Arrival Search
Billing
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Queue Reservations

Member

Membership is associated with the guest. See Reservation Memberships for details.

Arrival Search
Billing
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Room Plan
Room Assignment
Profile Search
Profile

Message

Guest has one or more messages.

Arrival Search
Billing
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Queue Reservations

More

More lamps are present. This indicator lamp appears if the number of applicable indicator lamps cannot fit on the screen. Select More to display additional indicator lamps.

Arrival Search
Billing
Dashboard
Group Rooming List
In-House Guests
Reservation
Reservation Search
Room Assignment
Telephone Operator
Queue Reservations

Negotiated Rates

Negotiated Rates are associated with the selected account/contacts.

Account

Account Search

Contact

Contact Search

Profile

No Post

No Post flag is set for the reservation. Interfaces may not automatically post to the reservation when this flag is set. Payment methods may be configured as No Post. When a No Post payment method is attached to the reservation, the No Post indicator appears on the reservation.

Fast Post
Transaction Posting

Notes

Notes are attached to the account.

AR Notes
AR Account
Account Maintenance

Account

Account Search
Business Block
Business Block Search

Contact

Contact Search
Event Search
Events

Open Folio

Charges may be posted to the guest's folio after checkout. This lamp is used when the Post-Stay Charges application function is active and the Checkout with Open Folio option is selected when the guest checks out.

In House Search
Reservation Search
Reservation
Billing
Checkout

Post Stay

The reservation has the Post Stay Charging option selected on the Privileges screen, and post-stay charges are associated with the reservation.

In House Search
Reservation Search
Reservation
Billing

Potential

Displays the Potential lamp when at least one potential is linked to the appropriate account.

Note: The Potential lamp is only visible when the account has a Potential linked to it.

Account

Pre Stay

The reservation has the Pre Stay Charging option selected on the Privileges screen, and pre-stay charges are associated with the reservation.

Note: The Pre Stay lamp will not display on the Reservation screen if only a deposit exists for the reservation.

In House Search
Reservation Search
Reservation
Billing

Preferences

Preferences are associated with this guest.

Arrival Search

Account

Contact
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Queue Reservations

Profile Notes

Notes are associated with guest profile. Users with limited permissions, i.e. only permission to preview the profile, will still have access to the Profile Notes lamp and can view the profile notes on a reservation.

Arrival Search
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Queue Reservations

Profile Notes (C)

Central notes associated with the guest profile.

Arrival Search
Dashboard
In-House Guests
Reservation
Reservation Search
Operator

QMS Tasks

One or more QMS tasks are associated with the guest profile (available when OPP_QMGS PMS Quality Management add-on license code is active.)

Arrival Search
Billing
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Queue Reservations

Queue

Identifies that the guest is linked to a queue.

Arrival Search
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Queue Reservations

Rate Code

Available on the Business Block screen and Block Search screen when the Blocks>Multi Block Rates application parameter is set to Y and there are at least 2 rate codes assigned to the business block. Takes you to the Select Rate Codes screen.

Business Block Rooms Tab
Block Search

Relationship

Relationships have been setup for the Account, Contact, Profile, etc.

Account Search
Account Profile

Contact
Contact Search

Profile

Routing

Transaction charges for this guest are routed to another room or to a specific Billing screen window.

Arrival Search
Billing
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Queue Reservations

Share

Guest is sharing with another guest.

Arrival Search
Billing
Dashboard
Group Rooming List
In-House Guests
Reservation
Reservation Search
Room Assignment
Operator
Queue Reservations

Survey

Activity has a survey attached to it.

Activity Search
Activity

Traces

One or more traces are associated with this reservation.

Arrival Search
Billing
Dashboard
In-House Guests
Reservation
Reservation Search
Operator
Account Maintenance
Queue Reservations

Track It

One or more Track It tickets are associated with the reservation.

Arrival Search
Billing
Dashboard 1
Dashboard 2
Dashboard 3
In-House Guests
Reservation
Reservation Search
Operator
Queue Reservations
Room Assignment
Room Plan
Waitlist
Reservation Snapshot
Reservation Lookup
OVOS Dashboard

Transport

Transportation required for the guest(s) attached to the reservation.

Lamp is displayed when an Arrival or Departure Transportation Type or Arrival Transportation Code or Departure Transportation Code has been selected.

Dashboard 1
Dashboard 2
Dashboard 3

In House Search

OVOS Dashboard

Reservation

Reservation Search

Reservation Snapshot

Triton

Only displayed when the OPX_TRITON - Opera XChange Interface for TRITON add-on license is active. Select to launch the TRITON external QMS system. When launching TRITON, user will be authenticated through Opera's external authentication feature.

Once authenticated, user will be directed to the appropriate area of TRITON based on the XML information that is passed. For example, if a PROFILE is sent, the user will be directed to the PROFILE area of TRITON. If a room number is sent, the user will be directed to the ROOM area of TRITON.

The below screens always display the TRITON lamp:

Housekeeping

Room Assignment

Room History

Room Plan

The below screens display the lamp if the profile is subscribed to TRITON:

Profile

Profile Search

Reservation Reservation Scheduled Activities

Reservation Search

Profile Scheduled Activities