Owner Account Statements

Owner account statements, available when the OPV_<version number> Opera Vacation Ownership System license code is active, are print, file, email, or fax reports that display disbursements, payments, and owner account balances. Statements are typically prepared at the end of the month, or specified period, to consolidate the owners’ rental revenue and fees. Account balances for owners typically have a negative amount that displays a credit to the owner for rental revenue, showing amounts owed by account holders. Owners with negative balances will be sent a check, owners with a positive balance, will be sent a bill. Opera makes it possible to produce statements on an as-needed basis (this is sometimes called "on-demand"), for either one account at a time or in batch for two or more selected accounts.

Individual owner account statements may be generated "on-demand" via one of two ways:

The first way to generate individual owner account statements is to select Ownership>Accounts>Owner Accounts to access the Owner Account Search screen. Place your cursor on the account you want to generate a statement for and then select the Options button. Select the Statement button to access the Owner Statement Selection Criteria prompt, and enter the selection criteria.
The second way to generate individual owner account statements is to select Ownership>Accounts>Owner Accounts to access the Owner Account Search screen. Place your cursor on the account you want to generate a statement for and then press the Select button. The Owner Account Maintenance screen appears. Verify that the Invoices and Payments radio button is selected. Select the Statement button to access the Owner Statement Selection Criteria prompt, and enter the selection criteria.

Select the begin and end dates of the period that you want to generate a statement for and then select the Detail, Summary, or Cashbook radio buttons, depending on the format you want the statement in (see also, Understanding Owner Statement Formats). Select the Preview, Print, File, Fax, or Email buttons to generate the statement. If the statement needs to be modified, then select the Customize button. See Customizing Reports for details.

Note: To generate owner account statements in batch, refer to Owner Batch Statements.

Note: if the Auto Invoice Creation function is active, owner account statements can be automatically generated at the end of a period.

Understanding Owner Statement Formats

The format in which the account statement is generated depends on the radio button selected on the Owner Statement Selection Criteria prompt. The following radio buttons are available:

Detail. Select this radio button to generate a detailed owner account statement.

Summary. Select this button to generate an owner account statement in summary format.

Cashbook. Available when the Owner Cashbook Ownership Group Application Parameter is set to Y and the Ownership>Revenue Pooling application function is set to N, select this radio button to generate owner account information in a format that facilitates an internal audit by State Auditors. For additional information on Owner Cashbooks, see Understanding Owner Cashbooks.

Sample Detail Statement

A sample statement is displayed below. If you want to print this topic, it is recommended you print in Portrait format.

Each statement is broken out into the following ten areas:

Header. Displays account header information, including the following details: The owner name and address, the account number, and the unit numbers owned.

Rental Revenue. Displays any rental revenue for the period, including the following details: The rental unit number, the transaction code, a description of the transaction code, the revenue generated for the stay, and the total rental revenue earned.

Owner Activity. Displays any owner/authorized user activity for the period, including the following details: The confirmation number, the unit number, the arrival and departure dates, reservation nights, statement nights, and the name of the guest. Reservation nights signify the total number of nights for the reservation stay and Statement Nights signify the total number of nights stayed within the statement date range.
Less: Fees. Displays any fees for the period, including the following details: The date, the transaction code, a description of the transaction, the amount of the charge, any tax, and the total charge.
Less: Distributions to Owner. Displays any distributions to the owner, including the following details: The transaction date, the transaction code, a description of the transaction, and the amount.
Less: Payments From Owner. Displays any owner payments, including the following details: The date of the payment, the transaction code, a description of the transaction, and the amount of the payment.
Other Activity. Displays any other activity for the period, including the following details: The date, the transaction code, the invoice number, a description of the transaction, the amount, any tax, and the total amount of the transaction.
Statement Summary. Provides a summary of statement activity, including the following information: The previous account balance, reservation revenue, fees, distributions to the owner, payments from the owner, other activity, any amount put on hold, any amount released from hold, and the total revenue distribution or balance due.
Note: For a reservation that gets checked into a unit, incurs charges that are not eligible as owner revenue transactions, and then this reservation is room moved on the same date into another room/unit, the reservation will not be visible on the owner statements. If however the charges incurred before the room move do account for eligible owner revenue transaction codes, these will remain visible on the owner statements with an equal Arrival and Departure date even though the reservation was not a Day Use reservation.
Occupancy. Displays occupancy details for the period, including the room number, the number of owner nights used, any authorized user nights, rental nights, the total number of nights used (representative of the total Statement Nights), the percent occupancy, and the average room rate. The Average Room Rate calculation is the average based on the nightly rate amounts on reservations and excludes any nightly rates for any authorized user or owner reservation.

Restriction Information. Displays restriction information for the period, including the room number, the type of restriction, the start date and end date, a grid displaying the days of the week that the restriction applies, the number of nights used, and the number of nights left.

In addition, the statement displays the name of the property, the date and time that the statement was produced, and the dates of the period.