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Best Western Guarantee Codes
When the OXI OPX_BWI Opera Xchange 2-way for BWI add-on license code is active and the property mode is set to Best Western the Guarantee Code screen becomes available from the Rate Code Configuration (Configuration>Rate Management> Rate Classifications>Rate Codes) and Block Header (Block>Business Block>Business Block Search>New or Edit buttons>CRSGuar. button) screens exclusively. Access to the Opera schedule screen will not allow a user to flag a Rate Code as distributable.
The Guarantee Code screen creates the required number of records, so that a single entry allows you to generate the required guarantee code for all rate and/or block details. Active rate codes and blocks that are flagged as 'distributable' will require valid guarantee and cancel policies; once these details are populated, the Rate Code and or Block Headers can then be saved.
Note: Guarantee policies for blocks with duplicate block codes do not get processed.
Property. Name of the property where the rate code or block header resides.
Rate Code. The rate code to search for.
Block Code. The block code to search for.
Guarantee Class. Guarantee class to search for.
Cancel Policy. Cancel policy to search for.
Date. Effective date of the existing guarantee or cancel policy.
To add a new or modify an existing Guarantee/Cancel policy to a block header or rate code, select the New or Edit button from the Guarantee Cancel Policy Search screen. The Guarantee Cancel Policy - New/Edit screen displays.
Enter the following information for the rate code or block header you wish to create the guarantee cancel policy for then select OK.
Property. Name of the property where the rate code or block header resides.
Rate Code. Rate code for which to create the guarantee cancel policy.
Block Code. Block code for which to create the guarantee cancel policy.
Begin/End Date. Select the begin and end dates for which the guarantee cancel policy will be valid.
Note: When entering the begin and end dates for the guarantee policy, the dates MUST fall with the date that are specified on the rate header (if applicable) when the rate code was created. Otherwise, the following warning will display.
Guarantee Class. Select a guarantee class.
Cancel Policy. Select a cancel policy.
Days of the Week. Select (check) the days of the week for which the guarantee cancel policy will apply.
The OXI Processor has enhanced TCP/IP message handling so that OXI will retry messages that are not successfully able to be sent to the external server. The primary feature of this change is to alleviate issues where outbound messages in the BWI interface show as 'PROCESSED' indefinitely and never change to 'RESULT SUCCESS'.
When sending inventory updates to a BWI CRS (for example, in response to a CRSOVERALL request) the inventory count for any given day is calculated by taking the total number of rooms in the hotel minus the number of rooms out of order for the given day.
OXI_BWI Rate messages will always include rate amounts for the number of persons equal to the maximum number of persons defined for the room type. When a rate amount is not defined in the rate detail, the extra adult amount is used to calculate the rate amount. When the extra adult amount is not defined, the rate amount of the highest number of persons is used for all persons that do not have a rate amount defined in the rate detail.
The OXI Interface will only send only send Reservation updates to checked in reservations if a change is made to one of the following modules:
