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Business Block Rooms Tab in SFA

Fields

Block Code. A system- generated code using any combination of letters and numbers. This field is editable. It should be a unique sequence of characters identifying this Business Block. The Block Code is attached to the group Profile and to the individual Reservation Profile.

Res Type. A pick box which denotes the type of reservation this Business Block has. The Res Type affects how the individual reservations will be made.

Control Centrally. This flag indicates which environment currently has control over the booking. It is checked when the central system controls it, and unchecked when the property it belongs to controls it. The flag is only editable in the environment that currently has control over the booking. In an SFA environment the flag is automatically unchecked when a lead gets confirmed and turns into a booking, unless application parameter Leads>Maintain Control Centrally After CFL is set to Y. When this parameter is active, SFA can maintain control for leads that get confirmed to the property where this parameter is active, and those leads will remain with SFA until the Control Centrally flag is unchecked manually by SFA staff.

The Control Centrally flag is also accessible at the property level. When a property has control over a booking, but thinks control may need to be passed back to SFA, this flag can be updated in the property. This will lock the booking immediately as VIEW ONLY in the property, and send control back to SFA/ORS.

Print Rate. Box is either selected or un-selected based on the Print Rate setting configured for the rate code attached to the booking. This becomes the default Print Rate setting for all reservations picked up from the block.

Suppress Rate. Option appears when it is selected on the Rate screen. If the box is selected, the rate amount will not appear on the Grid screen when the user selects the 1 Person, 2 Person, 3 Person, etc. grid filter options.  The message "Display of rate amount is prohibited for this rate code" appears.

Rate Code. A pick box which denotes the rate code that the individual reservations are eligible for, if applicable.

Note: When creating leads using a rate code on the lead master that has rate restrictions, a message will display notifying you that creating the lead would violate the rate restriction and the lead does not get created. It may still be possible to override the restriction and create the lead anyway, however, depending on if you have the permission Reservations>Override Ratecode granted or not. It should also be noted that the only restrictions that apply for rates on Business Blocks are OPEN/CLOSE restrictions. Arrival or Stay Pattern restrictions are ignored because the Arrival or Stay Pattern on a Business Block is not generally known until the reservations are picked up against it.

When the application parameter Profiles>Profile Discounts is set to Y, it is possible to apply a discount to a negotiated rate attached to a Profile. When a discounted rate code has been selected for the block, a blue D displays next to the Rate Code field. Application of discounts will adhere to the following structure: If a Company, Agent and Source are all attached to the booking and they all have the same discounted rate code, the discount from the company will be used. If no company profile is present, the discount from the agent will be used. If only source profile is present, then the discount from the source will be used.

discount_neg_rate

Note: The discount indicator (blue D) will only appear if a discount is configured for the start date of the block, even if discounted rates are applied to other dates of the block.

The rate code selection screen will also have a Discount column in which either a discount percentage or discount amount will display.

discounted_rate_code

When a discounted rate code is attached to a Business Block, the discounted rates will be applied to the block. Rates & Room Revenue are recalculated if a change is made to the Profile, Rate Code or block dates.

For Example:
If a business block has a rate code attached and no profile, and a Profile that now qualifies the Rate Code for Discount is added to the block, the block rates are recalculated for the discount.
If a business block has a profile and discounted rate code attached and the profile or rate code is changed, the block rates are recalculated because the rate code no longer qualifies for discount.
If a business block is shifted to a new date, and the discounted rate no longer applies or a different discounted rate is applied, the block rates are recalculated.

Discount logic is also applied to the Shoulder Start and Shoulder End Rate Codes.

Attachments. This field contains the URL for attachments associated with this document. The URL can be used to point to possible attachments and/or external documentation that may be related to the current booking.

Note: Attachments to the booking will also be defaulted to any associated leads and display on the Lead screen when accessed.

Lead Source. Indicates how the lead properties were selected.

Program. If this booking has been made as a result of an advertising or marketing campaign, select the appropriate code from the LOV.

Competition. If competitors have also received leads for the same booking, indicate the competitor chain or properties here.

Follow Up Date. A date field with a calendar attached.  A Group Res Agent or Res Manager may use this field to follow up on this Group. This field can be used in the Filter section of the Business Block Search screen.

Decision Date. A date field with a calendar attached.  A Group Res Agent or Res Manager may use this field to show when the group must make a decision. This field can be used in the Filter section of the Business Block Search screen.

Trace Code. A code that may be used to identify this business block for reporting purposes.

Mtg. Attendees. Enter the number of Attendees for the booking.

Mtg. Budget. Enter an estimate of the budget for the non-Rooms portion of the booking.

Mtg. Revenue. For information only.  Actual calculated sum of revenues for the booking.

Owner. The Sales Manager operationally responsible, or credited with the Rooms Revenue. To attach additional owners or change the primary ownership, select the ellipsis [...] button.

The Rooms Revenue grid in the lower portion of the Business Block screen displays a summary of rooms information. Additional details are available by selecting the Options accelerator button. From the buttons displayed, choose the Summary Info. option button.

Dependent Date Behavior When Moving or Copying a Booking

When moving or copying a booking to another date, dependent dates (i.e., Follow-up Date and Decision Date) automatically shift earlier or later by the same number of days that the booking dates have shifted. The value of the new date fields will not, however, be less than the current business date (the current business date is used in this case), and if no date was specified for one of these fields in the original business block, the field will remain null (empty) in the moved or copied business block.

Grid

Property. Name of the property where the lead is sent.

Start Date. Start date for the business block.

End Date. End date for the business block.

Status. Booking status of the business block (for example, INQ, TEN, PEN, DEF, ACT).

BkRmnts. Number of rooms blocked.

Avg. Rate. The average room rate for blocked and picked-up room nights.

RmRev. The projected revenue attributable to blocked and picked-up room nights.

Pickup. Number of room nights picked up from the business block.

Cutoff. The cutoff date for the booking.

Decision. The decision date for the booking.

Reply Status. The Lead Reply status (if received) for example ACL, LSL, TDL or CFL.

BookId. The Business Block ID associated with the lead.

Buttons

Cmp Rms. Complimentary Rooms. Select this button to display the Complimentary Rooms screen. This button and the checkbox in the Blocked column header are parameter driven.

Complimentary Rooms Screen

The Complimentary Rooms screen allows you to specify the number of complimentary rooms, if any, that will be available for this business block. It also allows you to specify the value of the complimentary rooms.

The number of complimentary rooms can be a fixed number or a number pro-rated on how many rooms are booked. Moreover, this fixed or pro-rated number can be for the stay as a whole, or it can be based on the number of nights involved in the booking.

Select a radio button to indicate the number of complimentary rooms to be given with this Business Block:

Fixed. If you select this button, enter the fixed number of complimentary rooms for the duration of the Business Block.

1 Per. If you select this button, enter the denominator of the ratio of complimentary rooms to  booked rooms (e.g., enter 100 if you are awarding 1 complimentary room for each 100 rooms booked).

Select a radio button to indicate the temporal basis for computing the number of complimentary rooms:

Per Stay. The fixed or pro rated number of complimentary rooms is for the entire duration of the Business Block.

Per Night. The fixed or pro rated number of complimentary rooms is for each night of the Business Block.

Total Complimentary. This field will automatically display the total number of complimentary rooms for the booking based on your inputs.

Complimentary Value. Enter a value that reflects the value of the total number of complimentary rooms (e.g., Average Rate x Total Complimentary).