RESERVATION TRACES Application Setting

Group.  Reservations

Type.  Function

Application.  PMS                      ORS (Global)

Description.  Activate Reservation Trace Functionality

Internal Name. RESERVATION_TRACES

Property Determination. Do you want to have the ability to send internal messages between hotel departments, as follow-up reminders for action on a specific reservation? The Trace functionality is very similar to messages, in that traces can be created and attached to a guest reservation. The difference is that a trace is a message not to the guest, but to your colleagues, and requires an action and a specific action date. For example, if you are making a reservation for a guest and the guest requests a rollaway bed for their child, you need to advise housekeeping that when the guest arrives, a rollway bed needs to be placed in the room. You inform Housekeeping by creating a trace with this information that will be forwarded in the form of a trace report.

Activation / Inactivation Rules.

Cannot inactivate if future reservation traces exist.

Available Values.

Y - Yes N - No (default)

Add On Licenses/Country Specifics.

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Other Application Settings.

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Affected Areas

Menus / Screens / Fields.

Reservations>Options>Traces   Quick Keys>Telephone Operator   Configuration>Reservations>Trace Text

 

Reports & Report Forms.

gitraces resblktraces

Permissions.

TRACE DELETE   TRACE EDIT   TRACE NEW   TRACE VIEW

Other Areas.

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