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Popup Blocker
Pop-up messages or prompts appear throughout the Opera application. This functionality, Configuration>Setup>Screen Design>Popup Blockers, allows the property to control whether selected pop-up messages and prompts are displayed or hidden.
Property. Available in ORS (when the OPR<version number>ORS license code is active) and PMS (when the OPP_MHOT Opera Property Management Multi-Property Base license code is active). Select the property for which you wish to edit pop-up messages and prompts.
Description. Type in a partial or full description of the pop-up prompt that is being searched for.
X. An X in this column indicates that the message is hidden (not displayed to users).
Description. Description of the prompt pop-up blocker.
Default Value. When the pop-up is hidden, a default response (e.g., Yes, No, OK) is required; the chosen default value will be shown in this field.
Text Field. Text of the prompt that appears for the highlighted pop-up.
Search. Searches for the criteria that was entered into the Description search field.
Edit. Select to edit if the pop- up is hidden or not. The Popup Blockers - Edit screen displays. If the pop-up is hidden, you select a default value for the pop-up message. See Editing a Pop-Up Message below.
Close. Closes out of the Pop-Up Blocker functionality.
To edit a pop-up message, highlight your choice in the Pop-Up Blockers screen and select the Edit button. The Pop-Up Blockers - Edit screen appears.
Hide Message. Select this check box to hide the message from users; or un-select the check box to display the message. If the message is hidden, a Default Value is required for the Pop-Up Blocker.
Default Value. When the Hide Message check box is selected, choose the down arrow to select the default value for the pop-up message, as applicable. When the pop-up is hidden, Opera will assume the value you select here as the default response to the message the pop-up would have displayed.
OK. Saves any modifications and exits the screen.
Close. Exits the editing of the pop-up message.
Following is a list of the pop-up messages controlled by this functionality:
Add Packages to Reservation at Check-in Prompt. Available when the Front Desk>Prompt for Packages at Check-in application parameter is set to Y. During the check-in process, the following prompt appears: "Do you wish to add packages to this reservation?" Replying Yes takes you to the Packages screen where packages may be selected and added to the reservation. When the Packages screen is closed, the check-in process continues. Replying No will continue with the check-in process.
Add Room Features to Profile Prompt. When adding room features to a reservation, the following prompt appears: "Do you want to attach the room features to the profile?" Replying Yes records those room features in the guest profile. Replying No does not record the room features in the guest profile. (See Preferences for details.) When Hide Message is selected, this prompt does not appear. If you set the Default Value to Yes, Opera always populates room features to the profile without a prompt. Select No if you want to hide the prompt and never populate room features to the profile.
Note: This pop-up message option is available if the Reservations>Reservation Room Features application parameter is set to Y.
Add Specials to Profile Prompt. When adding specials to a reservation, the following prompt appears: "Do you want to attach the specials to the profile?" Replying Yes records those specials in the guest profile. Replying No does not record the specials in the guest profile. (See Preferences for details.) When Hide Message is selected, this prompt does not appear. If you set the Default Value to Yes, Opera always populates specials to the profile without a prompt. Select No if you want to hide the prompt and never populate specials to the profile.
When the PM reservation for a component group or business block has specials attached and a quick split is applied from the Group Rooming List, the split off reservations will inherit the specials assigned to the PM reservation; however, the specials are not attached to the profiles for the split off reservations and the "Do you want to attach the specials to the profile?" prompt does not appear in this scenario.
Central Profile Lookup Prompt. (Available when the Profiles>Force Auto Central Lookup application parameter is set to Y. The Membership>Lookup application function must be active for this parameter to be available.) When the Force Auto Lookup application parameter is active, the following message appears when the user creates a new profile: "Do you wish to do a central profile lookup?" When Hide Message is selected on the Popup Message Edit screen, and the default value for the prompt is Yes, no prompt appears and the user is taken directly to the Lookup screen.
Checked In Successfully Prompt. (Not available in ORS) Upon completion of a check in, the message prompt "<Guest_last_name, Guest_first_name> Checked in successfully" is displayed. By selecting to hide this message prompt, the default will be OK and this message will not be displayed.
Confirmation Number Prompt. (Not available in ORS) Upon completion of a reservation, the message prompt “Confirmation Number XXXX” is displayed. When selected to be hidden, the default value is set to OK.
Deposit/Cancellation Rule Validation Prompt. When changing a reservation with existing deposit or cancellation rules, the following message appears: "Changes to this reservation may result in new deposit or cancellation rules." When Hide Message is selected and the default value is OK, the message does not appear.
Note: This pop- up blocker option is available if the Cashiering>Auto Deposit Cancellation Refund application parameter is set to Y, or if the Reservations>Auto Deposit Collection application parameter is set to Y.
Deposit Required for New Reservation Prompt. Available when the Reservations>Auto Deposit Collection application parameter is set to Y. When making a new reservation for which the reservation dates coincide with a deposit rule defined for the corresponding reservation type, rate code, or block code, the following message appears: "A XXX deposit is required for [Reservation Type | Rate Code | Block Code]. Do you wish to continue?" When hidden and the default is set to Yes, the Deposit Cancellation screen appears with the Payment screen overlaid. If you select No, you may not continue the reservation for the selected reservation type, or rate code, or block code.
Market Code Update. When a market code is selected in the Market field on the Reservation screen that is different from the one that has been configured for the Rate Code that has been selected for the reservation, a message prompt is displayed stating, "Market Code XXXX is not the same as the default market defined on rate code XXXX. Continue?" When hidden and the default is set to Yes, the selected market code will automatically be updated on the reservation. If No is selected, then the user must user the Market Code that has been configured as the default for the Rate Code selected for the reservation.
Open Cashier Prompt. When a user with a Cashier ID or a user using a floating Cashier ID attempts to log in using the Cashier Log In screen to open a new cashier shift, a message prompt is displayed asking, "Do you want to open the Cashier?" Replying Yes will open the cashier and selecting No will not open the cashier. When the message is selected to be hidden with a default of Yes, then the cashier will automatically be opened. But when the message is selected to be hidden with a default of No, then the cashier will not be opened and the user is returned to the previous screen where the user accessed the Cashier Login screen from.
When the OPR_<version number> Opera Reservation System license is active, the "Do you want to open the Cashier?" message prompt is displayed when a user attempts to post a deposit to a reservation. In this situation and the message prompt is hidden, then the user will not receive the prompt. But if is selected to be displayed, then the user would still see the message prompt. In ORS, this prompt will need to be blocked per property basis via ORS>Configuration>Setup>Screen Design>Popup Blockers>Select a property and hide or un-hide this prompt.
Please Verify the Rate Code and Room Type Prompt. When reservation attributes regarding the room type or the rate code are made, you are prompted: "Please verify the Rate code and Room type availability on the Rate Query Screen." When selected to be hidden, the default will be OK.
Post Additional Charges Prompt. During check in, the following prompt appears prior to generating an advance bill or payment receipt when such is called for by the Reservation>Cashiering Flow at Checkin/During Stay application setting: "Do you wish to post any additional charges?" Replying Yes takes you to the Transaction Posting screen. Replying No continues with the checkin process without displaying the Transaction Posting screen. When hidden and the default is set to Yes, the Transaction Posting screen automatically appears allowing you to post additional charges before generating the advance bill or payment receipt. If you select No as the default, the checkin process continues without displaying the Transaction Posting screen.
Queue Room Prompt. (Not available in ORS) Available when the Rooms Management>Queue Rooms application function is set to Y. When reservations for a particular room type are already in queue for room assignment, and the user attempts to check in a reservation for the same room type, this message asks the user, "Reservations for this room type exist in Queue. Do you wish to place reservation on Queue?" When selected to be hidden and the default set to OK, this message will not be displayed.
Rate Change Validation Prompt. When rate changes may apply to the reservation, this prompt reminds you to validate possible rate changes over the course of the stay. The pop-up message states "Different rates may apply during the stay. Please check multiple rate screen to verify." When selected to be hidden and the default set to OK, this message will not be displayed.
Rate Summary Screen Popup. The Rate Summary Screen popup is displayed anytime that a reservation is created where a rate change occurs during the stay. When selected to be hidden and the default is set to OK, this screen will not appear.
Refresh Screen After Contract Has Been Updated. Available when the OPV_<version number> Opera Vacation Ownership license is active, whenever a contract is updated and the Save button is selected, then the message "Contract has been updated, the screen will be refreshed" is displayed. Selecting the OK button refreshes the contract screen. When the Hide Message is selected for this message prompt, the default value will be Yes. This will automatically refresh the Contract screen anytime any edits are made to it without displaying the message.
Room Already Booked Prompt. (Not available in ORS) When trying to change the room number on a reservation that is not shared to a room that has already been booked, the following prompt appears: "Room XXX is already booked by XXX whose arrival date is XXX and departure date is XXX. A share will be created. Select this room anyway?" Selecting Yes will create a share for the currently booked room.
Note: This pop-up blocker option is available if the Reservations>Shares application function is set to Y.
This message is set to display by default, but can be selected to be hidden in the Popup Blockers option and the prompt to create a share is no longer displayed. When this prompt is selected to be hidden and the default is set to No, the user simply receives the message "Room XXX is already booked by XXX whose arrival date is XXX and departure date is XXX."
Room Assigned is Part of Component Room Prompt. When assigning a room number to a reservation, this prompt asks if you wish to continue with the assignment if you have selected a room number that is an individual element of a component room. Selecting Yes as the default assigns the room number to the reservation and allows the user to continue with the reservation. Selecting No as the default requires you to select a different room number in order to complete the reservation.
Note: This pop-up blocker option is available if the General>Component Rooms application function is set to Y.
Room Move Shares Prompt. (Not available in ORS) When moving a room for a guest who is a sharer, the following prompt appears: "Guest <name> is sharing with <names>. Do you want to block sharer(s) also?" Replying Yes allows you to choose the sharers you want to move to the new room; by default, all sharers are selected. If a sharing guest's name is un-selected, that guest is dropped from the share. If you reply No to the prompt, the guest will be broken from the share and moved to the new room, while all other sharers will continue to share the original room. (See Room Moves and Shares for details.) When Hide Message is selected on the Popup Message Edit screen, and the default value for the prompt is Yes, all sharers are moved. When Yes is selected, if you wish to break a share, you must use the Shares Confirmation screen. To access the Shares Confirmation screen, select the Shares button from the sharer's Reservation screen Options menu. If No is selected as the default, the guest will be broken from the share and moved to the new room.
Note: This pop-up blocker option is not available if the General>Extensions application function is set to Y, or if the OPP_VNS Virtual Numbers PMS add-on license is active and no virtual pools are configured.
Room Type Changed RTC Update Prompt. Available when the Reservations>Room Type To Charge application parameter is set to Y. When you move a guest's reservation to a room which has a different room type, the message prompt appears. If you hide the prompt and set the default to Yes, it will continue with the move and change the RTC to the new room type. But hiding the prompt and selecting the default to No, continues with the move without changing the RTC from what appears on the Reservation screen.
Shared Registration Card. (Not available in ORS) When checking in sharing guests, this prompt asks if you wish to print a shared registration card. When selected to be hidden and the default is set to Yes, the shared registration card will automatically be printed. If the default is set to No, the registration card will not be printed.
Share Copy Payment Details Prompt. Available when the Reservations>Shares application function is set to Y. When the application setting Reservations>Default Share Payment Type is not activated and you create a share, this prompt asks if you wish to copy the payment details from the originating reservation to the sharer being added. If you hide the prompt, you may set the default to Yes or No. When the default is set to Yes, payment details for the sharing reservation are automatically inherited from the originating reservation. When the default is set to No the Payment field is not populated.
Split Multiple Room Reservation Prompt. When editing a multiple room reservation from an arrival screen (i.e. Arrivals Search, Dashboard 1, Dashboard 2, Dashboard 3, etc.), the following new prompt is displayed: "Multiple rooms exist for this reservation. Would you like to split the reservation now? (Yes/No)". Selecting No opens up the Reservation screen for changes to be made but does NOT split the reservation. Selecting Yes opens up the Reservation screen and at the same time, splits off one of the multiple room reservations. When the Popup Blocker has been set to hide the prompt with a default value of No, the prompt is not displayed when the reservation is edited and the Reservation screen is opened for change or update but does NOT split the reservation. When the Popup Blocker has been set to hide the prompt with a default value of Yes, the prompt is not displayed when the reservation is edited and the Reservation screen is opened and the reservation IS split automatically.
Split Party Copy Payment Details Prompt. Available when the Reservations>Party application function is set to Y. When splitting a multi-room reservation via the Party feature, this prompt asks if you wish to copy the payment details from the originating reservation to the split-off reservation(s). If you hide the prompt, you may set the default to Yes or No. When set to Yes, payment details for the split-off reservation(s) are automatically inherited from the main party reservation. When the default is set to No, the Payment field is not populated.
Update Contract With The Template Terms Prompt. Available when the OPV_<version number> Opera Vacation Ownership license is active, once a template is selected via the Template LOV on the Contract, the following message prompt is displayed: "Do you want to update contract with the Template terms?" Selecting Yes will automatically update the contract with the terms set in the contract template. And selecting No will not update the contract. When Hide Message is selected on the Popup Message Edit screen and set the default to Yes, terms established by the selected Template are automatically inherited by the contract. When the default is set to No, then no terms will be inherited from the Template to the contract.
See Also
