Login Screen

The Opera Login screen provides access to the main user operations menu for the Opera application.

Provide the following information and select the Login button to log in to Opera. Select the Exit button to return to the Opera splash screen without logging in.

User. Enter your user name as assigned by your system administrator.

Password. Enter your password. Your password must be entered before access to Opera is permitted.

As you enter your password, asterisks appear in this field to prevent anyone from seeing what you type.

If you have a problem, check your Caps Lock key. Upper and lower case matter.

CRO/Property.

CRO - This option is available when the ORS license is active and if a default CRO has not been set for your User ID (see Edit Users for details). Select the down arrow to choose the central reservations office to which you wish to log in.
If a default CRO has been set for your User ID, you will simply login to your default CRO without a CRO LOV option.
Property - When the OPP_MHOT Multi-property add-on license is active in PMS and Sales and Catering, the Supervisor user may select the down arrow to choose the property for log in.

Language. When the General>Login Language function is set to Y, this field displays allowing you to login to Opera using the language of your choice Select the down arrow to choose from the drop down list of values. Your default login language is set on your Edit Users screen.

Changing Your Password

For effective security, you should change your password often. Opera may, in fact, enforce a password change under certain conditions:

When you login to Opera for the first time as a new user.
When your password expires (by default, a password is good for 90 days).
If your password was changed by the system administrator for any reason (for example, if you forgot your password), the next time you log in you are forced to change your password.

Maintaining the confidentiality of your password is important. You should never give your password to another person and you should not write it down where someone else may see it.

You may elect to change your password at any other time by selecting Miscellaneous>Change Password from the Opera menu bar options. See Change Password for details.

If You Get Locked Out

There is a limit of 6 invalid login attempts allowed. After 6 invalid attempts, you are locked out of the system.

Depending on how your system is configured, a lockout is handled as follows:

If the General>Default Time To Unlock Account application setting specifies a number of minutes, you will be allowed to retry logging in after that amount of time has elapsed. The lockout message will tell you if you can attempt login after a timeout has passed; for example: "John Smith is now locked out. Please retry after 2 minutes or contact your system administrator." Your system administrator can unlock your account immediately if you prefer not to wait the timeout period.
If the General>Default Time To Unlock Account application setting is blank, there is no timeout and retry allowed. You must contact your system administrator to unlock your account. A message such as the following appears: "John Smith is now locked out. Please contact your system administrator."

If your account has been disabled for some reason other than invalid login attempts, a message such as "This account had been disabled." appears when you try to log in. Contact your system administrator to re-enable your account so that you can log in.